Practical Guide

Useful Information

Everything you need to know to prepare for your journey and navigate our terminals with confidence.

1. Travel Requirements

Health regulations, entry requirements for nationals and foreign citizens, tourist visas and special boarding authorisations.

Visa exemptions and visas on arrival for various countries.
Prior travel declarations and immigration forms.
Specific rules for international and cross-border travel.

2. Required Documents

Make sure you have valid documentation with you before going to the check-in counter.

Domestic Flights: Identity Card, Passport or valid DIRE.
International Flights: Passport valid for at least 6 months and visa when applicable.
Travel by Minors: Authenticated parental authorisation when the minor is travelling with only one parent or with a third party.

3. Prohibited Items and Baggage Restrictions

For airport security reasons, certain items are not permitted in hand or checked baggage.

Hand Baggage (Prohibited) Liquids over 100 ml, sharp objects, scissors, replica weapons and flammable substances.

Checked Baggage (Prohibited) Loose lithium batteries, power banks, explosives and high-risk materials.

4. Complaints and Suggestions

Your feedback is essential to help us improve our airport services.

You can submit your feedback, report lost or damaged baggage or suggest improvements directly to our customer support service.

Send Message / Complaint

5. Frequently Asked Questions (FAQ)

How early should I arrive at the airport? We recommend arriving 2 hours in advance for domestic flights and 3 hours for international flights.

Where can I request mobility assistance? You can request it when booking your ticket with your airline or contact the information desk at the terminal.

Are lost and found services available at the terminals? Yes, each airport operated by ADM has a dedicated lost and found office.