Assistance and Special Support
We are available to make every passenger journey comfortable, safe and accessible.
Passengers with Reduced Mobility
Assistance from the terminal entrance to the aircraft seat, including wheelchair transport and support during disembarkation.
Unaccompanied Minors
Dedicated assistance for children travelling alone, ensuring continuous supervision from check-in until handover to the guardian at the destination.
Medical Care and Pregnant Passengers
First aid facilities in the terminal and priority support for pregnant passengers, elderly passengers or passengers with specific medical conditions.
Request Assistance or Ask Questions
To request mobility support, report special needs or obtain additional information, please contact our terminal assistance teams directly.